Servicing & repairs

Keep it clean, efficient and healthy

A serviced heat pump runs cheaper, lasts longer and keeps the air in your home clean. We service every brand, not just the ones we install.

Get a free quote Call 09 390 0700

Servicing plans

Simple, honest servicing

Once a year keeps a heat pump healthy. Pick the option that fits, or just call and ask.

Comfortable, well-heated Auckland living room kept healthy with regular servicing

Standard Service

Service + Repairs

Popular

By assessment

For an older or struggling unit. We service it and sort any faults in one visit where we can.

✓Everything in Standard
✓Fault diagnosis
✓Minor repairs on the spot
✓Parts quoted up front
✓Advice on repair vs replace

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Every brand

All makes

We service what we install and what we don't, including Mitsubishi Electric, Daikin, Panasonic and Fujitsu.

✓All major brands
✓No need to use the installer
✓Friendly local techs
✓Book a slot that suits
✓Reminders so you don't forget

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Prices shown are a guide. We confirm everything in a clear quote before any work begins.

Repairs

Not heating like it should?

If your heat pump is noisy, leaking, blowing cold when it should be warm, or just not keeping up, don't write it off yet. A lot of units two other places give up on just need a good clean and a small fix. We diagnose the fault, quote any parts up front, and give you honest advice on whether it is worth repairing or replacing.

● Noisy or rattling units
● Water leaks indoors
● Weak or no heating
● Error codes and shutdowns

Book a repair visit

Servicing questions

How often should a heat pump be serviced?: Once a year is the rule of thumb for a home heat pump, and more often if you run it hard or have pets. A service clears the filters and coils, checks the gas and drainage, and keeps the air clean. A serviced unit runs cheaper and lasts a lot longer.
Are heat pumps expensive to run?: No, they are one of the cheapest ways to heat a home. A modern heat pump puts out several times more heat than the power it draws, so running costs are well below a plug in heater or an old gas system. The right size for the room makes the biggest difference to your bill.
Do heat pumps help with damp and mould?: They help a lot. A heat pump warms the air and keeps it moving, which lifts the humidity that feeds mould and condensation on windows. Paired with good ventilation it makes a real difference to how healthy and dry a home feels, especially through winter.
Which heat pump brand is best?: There is no single best brand, only the right unit for your room, your home and your budget. We work with Mitsubishi Electric, Daikin, Panasonic and Fujitsu because they are reliable and quiet, and we recommend based on what suits you, not what we are trying to shift.